Actions Taken: Hadramout Consulting Home (HCH) adviced IT governance department to do the following:

• The initial phase of the implementation project was the formation of a project team consisting of five members from the security, operations, business consulting, and application development and support units in the IT department.
• The implementation project started by identifying the tangible and intangible IT assets and their owners.
• After the identification of IT assets and owners, the control owners and the responsible employees of IT processes included in the project were determined.
• Then, the gap analysis was performed by documenting the existing controls and control deficiencies.
• In the future, the IT Department will use COBIT to measure the performance of IT processes, as performance measurement is vital for effective IT governance.
• The IT department’s goal is to develop a process performance model, enabling the organisation to keep track of performance of IT goals based on how they deliver and what they need to deliver.
• Key performance indicators (KPIs) and key goal indicators (KGIs) will be decided for each IT process.
• With the cooperation of IT and business senior management, standard performance targets and metrics of IT processes will be determined.

Some segments we changed

• How to manage vendors.
• How to expand Market.
• How to adopt business processes.

• In the future, the IT Department will use COBIT to measure the performance of IT processes, as performance measurement is vital for effective IT governance. The IT department’s goal is to develop a process performance model, enabling the organisation to keep track of performance of IT goals based on how they deliver and what they need to deliver. Key performance indicators (KPIs) and key goal indicators (KGIs) will be decided for each IT process. With the cooperation of IT and business senior management, standard performance targets and metrics of IT processes will be determined.
• Despite the fact that corporations are beginning to experience success with implementing IT governance mechanisms to better manage their IT resources, individual governance mechanisms cannot alone promise the successful implementation and execution of IT governance policies and procedures. Companies must be able to better understand the complex playing field of their competitive environment and be able to put together a reliable set of governance techniques that are simple, are easily shared and implemented, and that engage managers who make key decisions for the company.
• The IT department and IT governance philosophies can no longer be a "black box," with board-level executives deferring to IT leadership for critical organisational policy decisions. With its critical contribution to corporate strategy, and the risk an organisation faces by its mismanagement, IT governance can no longer be ignored by senior executives. Many organisations these days are struggling with getting IT governance implemented. The results of this research has provided a better guidance and explanation on which processes, structures, and relational mechanisms they can leverage to support a better alignment in their organisations.